Terms and conditions of use


This document – “Terms and conditions of use of the site urbanescapegame.ro” (hereinafter referred to as “Terms and Conditions”) sets out the conditions under which any person may visit or access the site at www.urbanescapegame.ro ( hereinafter referred to as “the Site” and / or “Urban Escape Game”), and has the value of an agreement concluded between MIDAS YGREC SRL, CUI 46070535, registered at the Trade Register under number J26 / 698/2022, address Ungheni 296A, Ungheni, Mureș County, email contact@urbanescapegame.ro, in its capacity as owner and administrator of the Site, and any person who visits or accesses the Site (hereinafter referred to as “User”). Failure to accept these Terms and Conditions, or any provision thereof, shall result in the person’s obligation to immediately cease accessing the Site, and further accessing or visiting the Site, any page thereof, and any component of the Site. constitutes full and unconditional acceptance of the Terms and Conditions and any provision thereof.


In accordance with the requirements of the REGULATION OF THE EUROPEAN PARLIAMENT AND OF THE EU COUNCIL No 679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (General Regulation on data protection) Urban Escape Game has the obligation to manage safely and only for the specified purposes, the personal data you provide us, as a Customer, by completing the following information: name and surname, address, telephone number, address of e-mail.

The purpose of data collection is to deliver the ordered products and, if you choose to subscribe to the newsletter, messages about Urban Escape Game promotions and news.

You are not obliged to provide the data, but the refusal makes it impossible to carry out the activities for the purposes indicated above.

The duration of the storage on the Urban Escape Game website of the personal data mentioned above is during the period when your user account is active, with the mention that the data provided will be stored in the company’s accounting, according to the laws in force, such as example the data that appear on the tax invoice.

According to the REGULATION OF THE EUROPEAN PARLIAMENT AND OF THE EU COUNCIL no. 679 of 27 April 2016, you benefit from the following rights:

  • the right of access – means that you have the right to obtain a confirmation from us that we process or not your data, and if so, to give you access to this data as well as information about how it is processed;
  • the right to portability – refers to the fact that you can receive personal data in a structured format, which can be read automatically and to the right that it can be transmitted directly to another operator;
  • the right to oppose – refers to the right to oppose the processing of personal data when it serves a public interest or a legitimate interest of ours;
  • the right to rectification – refers to the correction without undue delay, of inaccurate personal data;
  • the right to be deleted / the right to be forgotten – means that you have the right and can request that we delete or anonymize your collected data without undue delay, in any of the following situations:
  • they are no longer necessary for the purposes for which they were collected;
  • you have withdrawn your consent and there is no other legal basis for processing;
  • you oppose processing;
  • data was collected illegally;
  • the data must be deleted in order to comply with a legal obligation;
  • the collection was made with the provision of information society services;
  • the right to restrict processing – may be exercised in the following cases:
    • the accuracy of the data is challenged for a period that allows us to verify their correctness;
    • the processing is illegal, but it is not desired to delete the data but only to restrict them;
    • if Urban Escape Game no longer needs the personal data for the purpose of processing, but you request them to defend a right in court;
    • if you have objected to the processing for the period of time during which it is verified whether the legitimate rights prevail over your rights.
  • the right to information regarding the processing of his personal data;
  • the right not to be subject to an individual decision taken on the basis of automatic processing;
  • the right to lodge a complaint with the national personal data protection authority;
  • the right to go to court.

You can exercise all these rights by e-mail at contact@urbanescapegame.ro by contacting the Data Protection Officer (DPO) via the e-mail address mentioned above.

Urban Escape Game applies all technical and organizational measures to ensure the security of your personal data, their protection against destruction modification, disclosure or unauthorized access to them.


Urban Escape Game may transmit or allow access to this data to third parties (called proxies) for the purposes mentioned above, such as:

  • IT service providers
  • site hosting providers
  • payment processors
  • the technical provider for the newsletter
  • accounting services
  • traffic analysis services, as detailed in this document.

These companies have the obligation to use this data safely and exclusively for the purposes specified by Urban Escape Game. They have access only to personal data strictly necessary for the provision of the service established by Urban Escape Game and may not use personal data for their own purposes. All the proxies we work with are in the European Union, and those in the United States of America are enrolled in the US – European Union Privacy Shield program.

Out of obligations of confidentiality, security and protection of commercial interests, we prefer not to publish the names of these third parties, but to remember them only by the category of proxies. The list of persons empowered with contact details may be made available to the competent authorities or interested users, in accordance with the law.


The Urban Escape Game logo and name is being registered as a trademark with the State Office for Inventions and Trademarks. Any use of the Mark unauthorized by its owner, including the display of the Mark by other sites after the expiration of the authorization, is a violation of specific legislation and will result in civil or criminal penalties, as the case may be and the trademark owner reserves the right to do all steps in this direction.

The content (images, texts, etc.) and the design of Urban Escape Game, including its look & feel and the databases accessible through it, are the property of Urban Escape Game and are protected by the Romanian legislation in force regarding copyright. and related rights. In the case of information and content posted by third parties on the urbanescapegame.ro website or through the Urban Escape Game services, the copyright and responsibility for them belong entirely to those who published that information.

You may copy and print Urban Escape Game content for your personal, non-commercial use only. Any use of Urban Escape Game content for purposes other than those expressly permitted by this document or applicable law is prohibited. Requests to use the content for purposes other than those expressly permitted by this document may be sent to the email address contact@urbanescapegame.ro.

The actions described below are not permitted without the prior written and explicit permission of Urban Escape Game:

  • the reproduction or storage of the content, as well as the sending of this content to any other website, server or any other means of storing the information;
  • modification, publication, transmission, as well as participation in the transfer, sale, distribution of materials made by reproducing, modifying or displaying the content, in the absence of prior written permission from Urban Escape Game;
  • removing the signs that identify the copyright of Urban Escape Game on the content.

If you believe that certain content on the Urban Escape Game site or distributed through Urban Escape Game services infringes intellectual property rights, the right to privacy, advertising or other personal rights, please send an e-mail at contact@urbanescapegame.ro, with the rights violated, to allow us to act in accordance with the legal provisions according to Law 365/2002 on electronic commerce.


This Site uses cookies only in order to improve the quality and performance of services offered to users and buyers. This allows the Site to keep your shopping cart, to keep you logged in to the site, to give you the opportunity to keep your personalized information. Read more about cookies and our cookie policy here.


Urban Escape Game may display paid advertising on other social networks, such as Facebook and search engines, such as Google and other partner sites.


Neither party will be liable for non-performance of its contractual obligations if such failure to perform on time and / or properly, in whole or in part, is due to a force majeure event. Force majeure is the unpredictable event, beyond the control of the parties and which cannot be avoided.

If within 15 (fifteen) days from the date of its occurrence, the event does not

cease each party shall have the right to notify the other party of the full termination of the Contract without any of them being able to claim damages from the other.


Any attempt to access the personal data of another User will be considered an attempted fraud and will trigger a criminal investigation against the person or persons who tried this.


This Agreement is subject to Romanian law. Any disputes between Urban Escape Game and Customers / Buyers will be settled amicably or, if this is not possible, the disputes will be resolved by the competent Romanian courts in Târgu-Mureș.